{"id":9065,"date":"2026-08-07T05:38:22","date_gmt":"2026-08-07T05:38:22","guid":{"rendered":"https:\/\/jaivahini.com\/shop\/?page_id=9065"},"modified":"2026-09-25T05:16:28","modified_gmt":"2026-09-25T05:16:28","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/jaivahini.com\/shop\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Effective Date: [Insert Date]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jaivahini aims to provide a fair and transparent refund process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund eligibility depends on the nature of the product and reason for the request.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">1. Eligible Refund Situations<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">A refund may be considered where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An order is cancelled by Jaivahini due to product unavailability.<\/li>\n\n\n\n<li>The wrong product has been delivered.<\/li>\n\n\n\n<li>The product is damaged during delivery.<\/li>\n\n\n\n<li>The product is defective where applicable.<\/li>\n\n\n\n<li>A return has been approved under our Return Policy.<\/li>\n\n\n\n<li>A payment has been successfully received but the corresponding order cannot be fulfilled.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Consumer protection rules require e-commerce entities to provide clear information regarding return, refund and related conditions.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2. Non-Refundable Situations<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds may not be available for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products used after delivery.<\/li>\n\n\n\n<li>Products damaged by customer misuse.<\/li>\n\n\n\n<li>Products returned without required approval.<\/li>\n\n\n\n<li>Products where the customer has changed their mind, where the applicable product category is excluded from returns.<\/li>\n\n\n\n<li>Products returned without original packaging where packaging is required for verification.<\/li>\n\n\n\n<li>Products outside the applicable return period.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">3. Personal Care, Health and Consumable Products<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">For hygiene, safety and product-integrity reasons, opened or used products such as personal-care, wellness, health, food or other consumable products may not be eligible for return simply because the customer has changed their mind.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, this does not limit remedies available under applicable law for defective, damaged, incorrect or otherwise non-conforming products.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">4. Refund Method<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will normally be processed through the original payment method or another appropriate method communicated by Jaivahini.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time taken for the refund to appear in the customer&#8217;s account may depend on the payment provider or banking institution.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">5. Partial Refunds<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">In certain circumstances, a partial refund may be applicable if only part of an order is eligible for refund.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">6. Cancellation Before Dispatch<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may contact us as soon as possible to request cancellation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellation is not guaranteed once an order has been processed, packed or dispatched.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">7. Refund Processing<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Once a refund is approved, Jaivahini will initiate the applicable refund process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The actual credit time may depend on the payment gateway, bank or financial institution.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">8. Contact<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">For refund-related queries:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:jaivahiniorganics@gmail.com\">jaivahiniorganics@gmail.com<\/a><br><strong>Phone:<\/strong> 6361983730<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include your <strong>order number<\/strong> in all communications.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: [Insert Date] Jaivahini aims to provide a fair and transparent refund process. Refund eligibility depends on the nature of the product and reason for the request. 1. Eligible Refund Situations A refund may be considered where: Consumer protection rules require e-commerce entities to provide clear information regarding return, refund and related conditions. 2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-9065","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/pages\/9065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/comments?post=9065"}],"version-history":[{"count":2,"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/pages\/9065\/revisions"}],"predecessor-version":[{"id":9127,"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/pages\/9065\/revisions\/9127"}],"wp:attachment":[{"href":"https:\/\/jaivahini.com\/shop\/wp-json\/wp\/v2\/media?parent=9065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}