Last Updated: [01-09-2026]
Welcome to Jaivahini, an online shopping platform offering organic products, natural wellness products, health and personal-care products, and publications/books.
By accessing or using Jaivahini.com, placing an order, creating an account, or purchasing any product through our website, you agree to these Terms & Conditions.
1. About Jaivahini
Jaivahini is operated from:
Jaivahini
Survey No. 411/2, Adjacent to Lake Side Layout,
Kamanakere Hundi, Hote Kesare,
Mysore, Karnataka – 570019, India.
Phone: 6361983730
Email: jaivahiniorganics@gmail.com
2. Use of Our Website
You agree to:
- Provide accurate information while creating an account or placing an order.
- Use the website only for lawful purposes.
- Not misuse, copy, modify, reproduce or distribute website content without permission.
- Not attempt to interfere with website security or functionality.
- Keep your account and login information confidential.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, specifications and availability displayed on the website are accurate.
However:
- Product colours may appear slightly different depending on your device or display.
- Packaging may change from time to time.
- Product images may be for representation purposes.
- Product availability may change without prior notice.
Customers should read the product description, ingredients, usage instructions, warnings and other information before purchasing.
4. Health & Wellness Products
Products sold through Jaivahini are intended for their stated purposes.
Information provided on the website regarding ingredients, traditional uses, wellness benefits or product properties should not be considered medical advice, diagnosis or treatment.
Customers with allergies, medical conditions, pregnancy-related concerns, or those taking medication should consult an appropriate healthcare professional before using products where relevant.
5. Books and Publications
Books and publications are supplied according to the title, edition and description displayed on the website.
Minor variations in cover design, printing or packaging may occur between editions.
6. Prices
All product prices are displayed on the website in Indian Rupees (INR).
Prices may be changed at any time without prior notice.
Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the purchase process.
7. Orders
Placing an order constitutes an offer to purchase a product.
An order is considered accepted when Jaivahini confirms the order.
We reserve the right to cancel an order in situations including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent transactions
- Incorrect or incomplete customer information
- Delivery limitations
- Other circumstances beyond our reasonable control
If payment has already been received for a cancelled order, the eligible amount will be refunded through the applicable payment method.
8. Payments
Payments may be processed through third-party payment service providers.
Jaivahini does not normally store complete card, banking or payment credentials on its own servers.
Customers must provide accurate payment and billing information.
9. Shipping
Products are shipped to serviceable locations within India.
Estimated delivery timelines may vary depending on:
- Destination
- Product availability
- Courier service
- Weather
- Holidays
- Operational circumstances
Please refer to our Delivery Policy for detailed information.
10. Returns and Refunds
Returns and refunds are governed by our Return Policy and Refund Policy.
Certain categories, particularly opened or used personal-care, health, hygiene, food or consumable products, may not be eligible for return except where the product is damaged, defective, incorrect or otherwise covered by applicable consumer rights.
11. Intellectual Property
All website content including:
- Logo
- Brand identity
- Product images
- Text
- Graphics
- Videos
- Website design
- Product descriptions
belongs to Jaivahini or its respective content owners and may not be reproduced without prior written permission.
12. Third-Party Services
Jaivahini may use third-party services for:
- Payment processing
- Shipping
- Analytics
- Communication
- Website security
- Customer support
Those services may have their own terms and privacy policies.
13. Website Availability
We make reasonable efforts to maintain the website, but uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of:
- Maintenance
- Technical problems
- Server issues
- Security incidents
- Internet or infrastructure failures
14. Limitation of Liability
To the extent permitted by applicable law, Jaivahini will not be responsible for losses arising from circumstances beyond its reasonable control.
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded.
15. Changes to Terms
Jaivahini may update these Terms from time to time.
Updated Terms will be published on this page with the revised effective date.
16. Governing Law
These Terms shall be governed by the laws applicable in India.
Subject to applicable consumer protection laws, disputes shall be subject to the appropriate courts having jurisdiction.
17. Contact
For questions regarding these Terms:
Email: jaivahiniorganics@gmail.com
Phone: 6361983730